Over 12 Years Battery Manufacturer
  • +86 15601782817

FAQ

Mylin Energy Offer You The Best Power Solution

0 Risk

By partnering with Mylin Energy, you will enjoy VIP service throughout the entire process—from sampling to shipment and after-sales support. In the rare event of any product defect caused by production, we offer free replacements with your next order, or immediate express delivery in urgent cases.

Best Service

For any inquiries, please feel free to contact Mylin Energy’s sales team—you can expect a prompt reply within 8 hours, no matter where you are in the world. Each year, we also visit our VIP customers to ensure excellent after-sales service and provide the best possible support.

Quality

High quality is the core of Mylin Energy’s culture. All our battery cells are certified with CE, CB, UL, KF, BIS, UN38.3, MSDS, and ROHS. We use only top A-grade cells to assemble each battery pack. Our primary markets are Europe and America, where our superior quality has earned long-term trust and cooperation from customers.

FAQ

Most frequent questions and answers

Yes, Mylin Energy is a manufacturer.

Yes, welcome distributors from worldwide, pls. kindly contact us.

Yes, we welcome sample order to test and check quality.

  1. Sample needs 3-5 days
  2. Official order,mass production time needs 2-4 weeks
  1. For Retails,we have no MOQ.,1pc can be an order.
  2. For wholesales,we have MOQ for better price, normally 100pcs.
  1. For small quantity,we often ship by express, arrive time is about 3-10days to different countries.
  2. For official order,suggest to ship by Ocean to save cost. To USA, arrive time is about 20-25days, to Europe, arrive time is about 25-30days.
  1. Let us know your requirements or application.
  2. We quote according to your requirements or our suggestions.
  3. Customer confirms the samples and places a deposit for formal order.
  4. We arrange the production.
  1. For small quantity order or retails,no customized service.
  2. For wholesales,customized service is welcome, send us your artwork.

We have CE/CB/IEC62133/FCC/ROHS/UN38.3/MSDS …etc. Promise a good quality to our customers.

Pls. contact our sales team, describe the defective problem with picture or video, if the problem caused by production, we’d like to offer free replacement.

1 year warranty.

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