{"id":8041,"date":"2022-11-16T22:21:53","date_gmt":"2022-11-16T14:21:53","guid":{"rendered":"https:\/\/darksalmon-dugong-512221.hostingersite.com\/?page_id=8041"},"modified":"2025-08-25T23:42:11","modified_gmt":"2025-08-25T15:42:11","slug":"faq","status":"publish","type":"page","link":"https:\/\/ygspower.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Mylin Energy Offer You The Best Power Solution<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t0 Risk\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tBy partnering with Mylin Energy, you will enjoy VIP service throughout the entire process\u2014from sampling to shipment and after-sales support. In the rare event of any product defect caused by production, we offer free replacements with your next order, or immediate express delivery in urgent cases.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tBest Service\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tFor any inquiries, please feel free to contact Mylin Energy\u2019s sales team\u2014you can expect a prompt reply within 8 hours, no matter where you are in the world. Each year, we also visit our VIP customers to ensure excellent after-sales service and provide the best possible support.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tQuality\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tHigh quality is the core of Mylin Energy\u2019s culture. All our battery cells are certified with CE, CB, UL, KF, BIS, UN38.3, MSDS, and ROHS. We use only top A-grade cells to assemble each battery pack. Our primary markets are Europe and America, where our superior quality has earned long-term trust and cooperation from customers.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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FAQ<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Most frequent questions and answers<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre you a manufacturer?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, Mylin Energy is a manufacturer.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I be your company\u2019s distributor?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes,\u00a0welcome distributors from worldwide, pls. kindly contact us.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I have a sample order?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes,\u00a0we welcome sample order to test and check quality.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat about the lead time?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
  1. Sample needs 3-5 days<\/li>
  2. Official order,mass production time needs 2-4 weeks<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you have any MOQ limit?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
    1. For Retails,we have no MOQ.,1pc can be an order.<\/li>
    2. For wholesales,we have MOQ for better price,\u00a0normally 100pcs.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do you ship the goods and how long does it take to arrive?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
      1. For small quantity,we often ship by express,\u00a0arrive time is about 3-10days to different countries.<\/li>
      2. For official order,suggest to ship by Ocean to save cost. To USA,\u00a0arrive time is about 20-25days,\u00a0to Europe,\u00a0arrive time is about 25-30days.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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        \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow to proceed with an order?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
        1. Let us know your requirements or application.<\/li>
        2. We quote according to your requirements or our suggestions.<\/li>
        3. Customer confirms the samples and places a deposit for formal order.<\/li>
        4. We arrange the production.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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          \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs it OK to print my logo on the product?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
          1. For small quantity order or retails,no customized service.<\/li>
          2. For wholesales,customized service is welcome, send us your artwork.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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            \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhich certificates do you have?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

            We have CE\/CB\/IEC62133\/FCC\/ROHS\/UN38.3\/MSDS …etc. Promise a good quality to our customers.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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            \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat to do if there is a problem with the products?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

            Pls. contact our sales team, describe the defective problem with picture or video, if the problem caused by production, we\u2019d like to offer free replacement.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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            \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow about warranty?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

            1 year warranty.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

            FAQ Mylin Energy Offer You The Best Power Solution 0 Risk By partnering with Mylin Energy, you will enjoy VIP service throughout the entire process\u2014from sampling to shipment and after-sales support. In the rare event of any product defect caused by production, we offer free replacements with your next order, or immediate express delivery in […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8041","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ygspower.com\/en\/wp-json\/wp\/v2\/pages\/8041","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ygspower.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ygspower.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ygspower.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ygspower.com\/en\/wp-json\/wp\/v2\/comments?post=8041"}],"version-history":[{"count":3,"href":"https:\/\/ygspower.com\/en\/wp-json\/wp\/v2\/pages\/8041\/revisions"}],"predecessor-version":[{"id":11668,"href":"https:\/\/ygspower.com\/en\/wp-json\/wp\/v2\/pages\/8041\/revisions\/11668"}],"wp:attachment":[{"href":"https:\/\/ygspower.com\/en\/wp-json\/wp\/v2\/media?parent=8041"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}